Benefits and Value

APQC Membership: Provide your entire organization access to process and improvement resources

APQC membership is organizational, allowing every employee access to benchmarking data, best practices, content, expertise, and a network of peers. Members are in different places on the process and improvement spectrum—from process standardization to gap analysis, measurement to best practice implementation—and they come to APQC for resources, expertise, and peer networking.

Provided at No Cost to Members: Powerful Resources to Make Best Practices Your Practices

Access the world’s largest database of benchmarks and best practices: the Knowledge Base.  Members receive instant access to the Knowledge Base, a single source of benchmarks, best practices, case studies, articles, white papers, tools, and templates to help your process and improvement efforts. Support your business decisions with validated data and proven strategies compiled from APQC’s research with thousands of global organizations.

APQC was a tremendous resource for me right from the beginning as a knowledge base and a connector for me to people.

Phil White,
Rockwell Collins, Inc.

 

Find out where you stand: Benchmarking Tools

Ranging from instant benchmarks to a deep dive analysis of multiple processes and functions, our benchmarking tools are designed to help you diagnose problems of any size—and understand the next steps to solve them:

• Need quick decision support and directional data? Get instant benchmarking data across several functional areas using our Benchmarks on Demand tool.
• Want to identify gaps and quickly pinpoint areas for improvement? Submit your data into brief, targeted Rapid Performance Assessments to compare your organization’s performance benchmarks with others’. 
• Looking for solutions to a more complex problem and need detailed gap analysis and robust reporting? Participate in Open Standards Benchmarking for a robust and detailed benchmarking analysis of your performance against peer groups you define.
• Want to measure performance in knowledge management?  Use our Knowledge Management Capability Assessment Tool to find out if you are effectively leveraging your organization’s largest asset.

Learn from Thought Leaders: access your peers and APQC expertise

Ask Us!
Submit your process improvement questions to APQC’s team of analysts, thought leaders, and subject matter experts and receive a personalized response along with relevant APQC content.

Expert-Led Webinars
Join other APQC members and subject matter experts for live, online presentations to learn about industry trends; hear the latest findings from APQC studies; and receive timely, relevant solutions you can implement immediately. Visit our events calendar for a complete list of opportunities.

Knowledge Management Conference and Training
Since APQC established the world’s first knowledge management conference in 1995, this annual event has been the place to be for networking and sharing innovative ideas with the best and brightest minds in business today.

APQC Process Conference and Member Meeting
APQC members and process practitioners come together each Fall in Houston to learn and share best practices in business process management. The conference is a great way to learn from your peers and hear firsthand accounts of successful process and improvement initiatives. Information and registration details for the 2012 conference will be posted soon.

And more…

Dedicated APQC Relationship Manager
One-on-one support is your best resource to get maximum value from your APQC membership. Each APQC member organization has a dedicated relationship manager to help you stay informed about new benchmarking studies, upcoming events, and other APQC opportunities.

Content-Based Newsletters and Expert Recommendations
Receive e-newsletters with APQC perspectives on current events and the latest research, plus study results and other valuable APQC content items as they’re released.