Benchmarks and Best Practices
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What We Do
APQC Helps Organizations around the World Improve
As a member-based nonprofit specializing in benchmarking, knowledge management, measurement, and process improvement, we’ve spent the last 34 years working with leading organizations to assess and improve their performance.
Benchmarking
Access the world’s largest database of benchmarks for real-time performance metrics. Get instant benchmarks or quickly determine where your organization stands with easy-to-use online tools that compare your data with peers. For a customized approach, apply APQC measures, methodologies, and expertise to collect, analyze, and report data from peers and market leaders.
Best Practice Studies
Make best practices your practices. Achieve optimum performance by learning from best-in-class organizations. Discover the most efficient and effective ways to take your processes to the next level by participating in collaborative research, tapping our vast Knowledge Base, or getting firsthand guidance from our team of experts.
Advisory Services
Accelerate your process improvement, measurement, and knowledge management initiatives with customized, one-on-one support from subject matter experts. Our advisory services team has helped leading organizations around the globe solve their most pressing challenges.
Frameworks and Maturity Models
Learn how to think about business problems and use proven methodologies to solve them. Use APQC’s award-winning, widely adopted frameworks and maturity models to guide your improvement efforts.
Andrew Muras,
BAE Systems
Explore our focused expertise and services in:
- Human Capital Management
- Knowledge Management
- Process Improvement and Measurement
- Supply Chain Management
Through the application of benchmarks and best practices, we guide businesses, charities, governments, and associations around the globe to work smarter and faster every day. Ready to Get Started? Contact us today to discuss your organization’s needs and learn how we may help.
APQC Membership
of membership.
- Financial Management
- Human Capital Management
- Knowledge Management
- Supply Chain Management
- Professional Services
Advisory Services
Get tailored, one-on-one help with your KM or process improvement initiatives.
Frameworks
Use our Process Classification Framework to understand and improve performance.

